Privacy Policy

Grand Baie Car Hub - your data, your rights, our responsibility

1. Introduction

This Privacy Policy explains how Grand Baie Car Hub, operating at grandbaiecarhub.com, collects, uses, shares and protects personal data when you use our car rental aggregator website. We help users compare and book rental cars in Grand Baie, including airport pickup, hotel delivery, no deposit and no credit card offers.

By using this website or making a booking through the embedded booking system, you acknowledge the practices described in this Privacy Policy. If you do not agree, please do not use the website or submit personal data.

Last updated: July 2026

2. Data Controller and Contact

Company name: Grand Baie Car Hub
Website: grandbaiecarhub.com
Email: book@grandbaiecarhub.com

Questions about privacy, data access, correction or deletion requests can be sent to the email address above.

3. Personal Data We May Collect

We collect only data that is necessary to operate a car rental comparison and booking service. Depending on how you use the site, this may include:

  • Identity and contact data: name, email address, phone number and country of residence.
  • Booking data: pickup and return location, dates, selected vehicle, driver age, insurance options, child seats and other extras.
  • Driver data: driving license details, passport or ID details and any information required by the rental partner for handover.
  • Payment confirmation data: booking deposit status and transaction confirmation. We do not store full payment card numbers on this website.
  • Technical data: IP address, browser, device type, language, pages viewed, referrer and interaction events.
  • Communication data: emails and support messages sent to us.

4. How We Use Personal Data

We use personal data for clear service-related purposes:

  • To process booking requests and provide reservation vouchers.
  • To pass necessary booking details to rental suppliers so they can prepare the vehicle and rental agreement.
  • To arrange pickup at Sir Seewoosagur Ramgoolam International Airport (MRU), delivery in Grand Baie, hotel delivery or return logistics.
  • To answer questions about vehicles, no deposit terms, no credit card offers, insurance and cancellation.
  • To prevent fraud, maintain website security and troubleshoot technical issues.
  • To improve website content, booking usability and advertising performance through analytics.
  • To comply with tax, accounting, legal and regulatory obligations.

5. Legal Bases for Processing

Where GDPR or similar rules apply, we rely on the following legal bases: performance of a contract for booking services, legitimate interest for website security and service improvement, legal obligation for record keeping, and consent where optional cookies or marketing communications require it.

6. Booking Partners and Third Parties

Grand Baie Car Hub is an aggregator. We may share necessary booking and driver information with rental companies, booking technology providers and payment processors involved in your reservation. The LocalRent booking widget is loaded from localrent.com and processes booking interactions according to its own terms and privacy rules.

We also use Yandex.Metrika to understand website performance and user interaction. Analytics data helps us improve pages, identify technical problems and measure traffic sources. We do not sell personal data to third parties.

7. International Transfers

Because booking systems, analytics providers, rental partners and hosting services may operate in different countries, personal data can be processed outside your country of residence. Where required, we use reasonable safeguards such as contractual obligations, restricted access and secure transmission.

8. Cookies and Similar Technologies

Cookies and similar technologies may be used for essential website operation, booking widget functionality, analytics, fraud prevention and preference storage. You can control cookies through your browser settings. Blocking essential cookies may affect booking functionality.

  • Essential cookies: required for page operation and booking flow.
  • Analytics cookies: help measure visits, clicks, referrers and device information.
  • Functional cookies: remember interface and session preferences.

9. Data Retention

We retain personal data only as long as necessary for the purpose collected. Booking records may be kept for up to 3 years for customer support, accounting and legal claims. Email enquiries may be kept for up to 2 years. Analytics data may be stored in aggregated or anonymised form for longer periods.

10. Data Security

We use reasonable technical and organisational measures to protect personal data, including HTTPS transmission, limited access, secure third-party systems and periodic review of data handling. No online system can be guaranteed to be completely secure, but we work to reduce risks and respond to incidents promptly.

11. Your Privacy Rights

Depending on your location, you may have the right to request access to your personal data, correction, deletion, restriction, portability, objection to processing and withdrawal of consent. To exercise these rights, contact book@grandbaiecarhub.com. We may need to verify your identity before acting on a request.

12. Marketing Communications

We do not send marketing emails unless you have requested them or consented where required. Booking-related emails, vouchers and service messages are transactional and necessary to complete your reservation.

13. Children

Our service is intended for adults who can legally rent and drive vehicles. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will take appropriate action.

14. Third-Party Links

Our website may link to rental partners, map services, airport information, payment providers or travel resources. We are not responsible for the privacy practices of external websites. Review their privacy policies before submitting personal data.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technical or business changes. The updated version will be published on this page with a revised date. Continued use of the website after publication means you accept the updated policy.

16. Contact Us

For privacy questions or data requests, contact:

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